Frequently Asked Questions

 The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support and services to people with a permanent and significant disability. The scheme is designed to help individuals with disabilities live more independently and achieve their goals. Learn more about the NDIS at   https://www.ndis.gov.au/. 

To be eligible for the NDIS, you must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa. You must also have a permanent and significant disability that affects your ability to perform daily activities. You can check your eligibility and apply for the NDIS at https://www.ndis.gov.au/applying-access-ndis/am-i-eligible.

As a service provider, we offer a range of disability support services to participants. These services include assistance with personal care, household tasks, community access, and social and recreational activities and much more.  

 To become a participant of our services, you must first be eligible for the NDIS. Once you have been deemed eligible and have received your NDIS plan, you can choose us as your service provider. We will collaborate with you to establish a service agreement that aligns with all of your individual needs and goals.

Your NDIS plan will outline the funding you have been allocated for disability support services. You can review your plan and funding at any time by logging into your NDIS participant portal at https://www.ndis.gov.au/participants/using-your-plan/managing-your-plan

 We provide 24-hour support to our clients. Our team is always available to assist you and ensure that your needs are met, no matter the time of day or night.